The public has a thousand better ideas than you ever heard of.

Kevin Kelly writes:

I recently came across a perceptive McLuhan quote via Andrew Keen’s Cult of the Amateur:

In the 1950’s Marshall McLuhan proposed a reality television show in which corporations would present their major problems to a mass audience. “For every expert idea that arises inside an organization,” McLuhan advised executives, the public has a thousand better ideas than you ever heard of.”

[From Conceptual Trends and Current Topics]

Marshall McLuhan on the TODAY Show